Electronic Data Interchange (EDI) is one of those functions that is foreign to some, or very much in the forefront for others, in the distribution industry. EDI, as the term suggests, is a means to transmit data or documents (purchase orders, advance ship notices, order receipts, invoices, etc.) from one entity to another. If you conduct business with certain large companies (hospitals, Wal-Mart, or Target, to name a few), typically you will be required to have EDI functionality.
Many EDI solutions appear to have integration with distribution software or ERP software packages, but in reality they are more like glorified faxing systems that transmit the data to you, but someone in your organization still needs to enter the data from the EDI transaction into the distribution software. Often times this leads to mistakes that lead to charge-backs from your customer. One mistake can lead to a “snowball effect” of mistakes that can cost hundreds or thousands of dollars in charge-backs.
The EDI solution integrated with the DistributionPlus distribution software is a true integrated solution that requires no human intervention. Not only does this save time for your employees, but it eliminates charge-backs due to human error.